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As millions of Americans hit the road this summer, cybercriminals have also been gearing up, but for a different kind of traffic. Just as holiday travel surges, so too do opportunistic scams targeting unsuspecting travelers.

One such threat, the Unpaid Toll Scam, has reemerged with renewed intensity, preying on the chaos and distraction that often accompany major holiday weekends. While not new, this scam is evolving and it’s becoming a seasonal staple in the cyber threat landscape.

What is the Unpaid Toll Scam?

Scammers are sending emails and texts that claim you missed paying a highway toll. These messages often include:

  • Threats of late fees or legal action
  • A link to 鈥渧iew your invoice鈥
  • Official-sounding language and logos that mimic state Departments of Transportation (DOT)

But here鈥檚 the catch: it鈥檚 fake. You don鈥檛 actually have an unpaid toll, and the link doesn鈥檛 go to your local DOT. It goes to malware or a phishing site.

Why This Scam Works

These scams work because they prey on everyday situations. You might think to yourself, 鈥淒id I forget to pay something?鈥 or 鈥淢aybe my original toll payment never processed?鈥 That moment of doubt is all a threat actor needs.

In addition to creating doubt, the messages are short, urgent, and mobile-friendly.  This is the perfect combination for catching even the most diligent off guard during a busy day. 

A photo of a team member looking down at an open laptop computer on his lap.

What to Watch For

Before you click on anything related to tolls, invoices, or citations:

  • Check the sender:  Official toll agencies won鈥檛 send payment requests via random Gmail or short-code numbers. Most state DOTs will invoice unpaid tolls through physical mail via the USPS.
  • Look at the link: Hover over it (on a computer) or long-press (on a phone). Does it go to a strange domain?
  • Pause before acting: Urgency is a red flag. If something demands immediate payment, it’s always worth a second look.

What to Do If You Get an Unpaid Toll Notification

  • Don鈥檛 click the link. Even if you鈥檙e curious, close the message.
  • Report it.
    • Most toll authorities have a fraud reporting system on their websites.
    • Reporting the message as junk or spam within your phone鈥檚 messaging application will typically send a spam report to your wireless carrier.
  • Let your team know. These scams spread quickly. If one person gets it, others in your organization might too.

Cybersecurity threats are evolving. So are we.

At 最大资源采集网, we help small businesses and nonprofits stay ahead of scams with expert-led protection, user training, and fast response.

Check out our related insights on Fake CAPTCHA prompts and the Web Envy scam, or to learn how we can protect your team.